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How to Arrange a Repair

Please contact the Authorized Distributor you purchased the product(s) from and obtain a Return Authorization Number. Send your product(s) to a service location with the return number clearly visible on outside of the package(s) and document(s). Product(s) received without a Return Authorization Number will be returned to the owner at their expense. 

If you have any questions regarding the return of a product, please contact your Authorized Distributor or 3M Fall Protection.​​

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3M Fall Protection combines the products and expertise of DBI-SALA® and Protecta® with the technology and innovation of 3M to elevate safety to new heights and keep workers comfortable, confident and safe every time they climb. See our products and services at 3M.com/FallProtection.